Customer Solution Portal

Submit a ticket My Tickets
Login  Sign up

Fault - 2 - Initializing


  •  Inverter is waiting for driving signal


  • Test – DC switch OFF
  • Check PV connections
  • Check polarity
  • Check voltage >120V Single, >350V three 
  • Test – DC Switch ON
  • Check voltage >120V Single, >350V three
  •  A cable may have been damaged or loosened in shipping replace inverter

Troubleshooting - Inverter is stuck on initializing. The inverter may not be receiving the signal from the DSP .  A faulty power board may cause this issue as well, so checking the components for faults or shorts may remedy this issue. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.