Customer Solution Portal

Submit a ticket My Tickets
Login  Sign up

Error Code - 3 - DC GND Fault - Y

Description-A ground fault has been detected in the PV array.

Troubleshooting - DO NOT TOUCH any equipment (including, but not limited to: the inverter, the PV array disconnect switch, the PV array combiners, the PV panels, the PV racking system). Immediately contact the installer or another qualified person to locate and repair the source of the ground fault.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.