Customer Solution Portal

Submit a ticket My Tickets
Login  Sign up

Error Code - 12 - ARC Protect

Definition: ARC fault

Possible Causes: Protection actions of ARC board


  1. Use "ARCFaultClear" to clear the ARC fault.
  2. Check if there is an arc in PV input or the connection of PV cable is not good.
  3. Contact after-sales service personnel.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.