Customer Solution Portal

Submit a ticket My Tickets
Login  Sign up

Error Code - 12 - ARC Protect

Definition: Arc Fault

Possible Causes: Protection actions of ARC Board


  • Use "ARCFaultClear" to clear the ARC fault.
  • Check if there is an arc in PV input or the connection of PV cable is not good.
  • Contact after-sales service personnel.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.