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Event Number - 10349 - Network Settings Error/Sunny Portal Maintenance

 



Webconnect error: No reply to SIP option packs 

It is likely that there is an error in the network settings or a Sunny Portal maintenance message is present. 

Corrective measures: 

• If a Sunny Portal maintenance message is present, wait until the maintenance has been completed. 

• Check the network components (DLAN, WLAN Access Point etc.). 

• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI)

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