Customer Solution Portal

Submit a ticket My Tickets
Login  Sign up

Fault -002


The grid voltage exceeds inverter allowable range. Protection time and protection threshold vary as per different country's requirements.


Check the grid voltage; if the grid voltage exceeds the inverter permissible range, ask utility grid company for solution.

If the grid voltage is within the permissible range, contact Sungrow.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.